AMSTERDAM – March 4, 2025 – Microsoft Corp. unveils Microsoft Dragon Copilot, the first integrated voice AI assistant for the healthcare sector, bringing it to the Dutch market in collaboration with ChipSoft. Together, we accelerate healthcare innovation to support medical professionals in quickly accessing medical information and automating administrative tasks. This innovative solution combines the trusted speech recognition capabilities of Dragon Medical One (DMO) with the advanced voice-driven AI ambient listening functionalities of DAX Copilot (DAX). With generative AI and industry-specific security, Dragon Copilot helps healthcare professionals streamline documentation, find medical information, and automate administrative processes.
Dragon Copilot, part of Microsoft Cloud for Healthcare, helps healthcare organizations optimize workflows and reduce administrative burdens. In the Netherlands, healthcare professionals spend an average of 40% of their workweek on administrative tasks, taking time away from direct patient care. With an aging population and a global shortage of medical staff, AI is becoming increasingly essential to relieve healthcare professionals, improve efficiency, and strengthen the future of healthcare sustainably.
Seamless Integration with Electronic Health Records (EHR)
Microsoft Dragon Copilot integrates directly into the Electronic Health Record (EHR) system and seamlessly connects with existing healthcare systems. In the Netherlands, Microsoft is collaborating with ChipSoft, the provider of EHR HiX, which is used by a large number of Dutch healthcare organizations. ChipSoft is one of only three global launch partners. Thanks to this integration, healthcare organizations can fully leverage Dragon Copilot within their existing infrastructure without major system overhauls. By adopting a platform strategy, Microsoft and ChipSoft continuously introduce innovative features, enabling healthcare professionals to work more efficiently and receive optimal support in various care scenarios.
“We are proud to be selected for this exclusive global program and excited to bring this advanced AI platform to healthcare professionals, enabling them to work more efficiently and effectively. The availability of AI within HiX is a major step in reducing administrative burdens for healthcare professionals. This helps keep healthcare accessible despite increasing demand and ongoing staff shortages. At ChipSoft, we believe it is crucial to support healthcare professionals with innovative technology. Through collaboration and embracing innovation, we contribute to accelerating digital advancements in the healthcare sector.”
— Hans Mulder, CEO of ChipSoft
"Dragon Copilot simplifies documentation, unlocks crucial medical information, and automates tasks across various healthcare environments. This AI-powered workspace offers a seamless experience, integrating with EHRs like ChipSoft’s HiX. These key collaborations ensure that Dragon Copilot supports healthcare professionals at every stage of their workflow, increasing productivity and reducing administrative burdens. At the same time, it contributes to the well-being of healthcare professionals and enhances patient experiences—which is essential in today’s healthcare sector."
— Kees Hertogh, Vice President, Global Health and Life Science, Microsoft
Key Features of Dragon Copilot
With Dragon Copilot, healthcare professionals across various settings—from outpatient clinics and hospitals to emergency departments—can benefit from the following core features:
More efficient documentation – Automated patient notes in multiple languages, voice-controlled dictation, AI-driven summaries, and personalized formatting. Healthcare professionals can easily record voice memos, edit text, and use smart templates, all within a user-friendly interface.
Quick access to reliable medical information – The integrated AI assistant enables medical professionals to efficiently search for trusted and accredited medical sources.
Intelligent automation of administrative tasks – Conversation-driven commands allow healthcare professionals to automatically generate referral letters, treatment plans, discharge reports, and other administrative documents within a single system.
Security & Compliance
Dragon Copilot offers healthcare professionals a fast, accurate, and secure way to document patient care, navigate EHR workflows, and automate administrative tasks. It adheres to strict compliance and privacy regulations such as HIPAA and GDPR and integrates AI security measures tailored specifically for healthcare. Through an extensive partner network—including EHR providers like ChipSoft and software developers—it can be easily implemented into existing systems.
Dragon Copilot will launch in May in the United States and Canada, followed by the United Kingdom, Germany, France, and the Netherlands. Microsoft is expanding Dragon Copilot to markets where Dragon Medical is already in use, ensuring that more healthcare organizations benefit from AI-powered documentation.
